Data Security Guaranteed

99xbet Privacy Policy — Our Commitment to Protecting Your Data

Your personal data matters to us. This Privacy Policy explains, with full transparency, how 99xbet collects, stores, and uses your information.

Last Updated: January 1, 2026

How We Protect Your Information

Every piece of information you share with 99xbet is protected with the highest level of security.

SSL Encryption

All your personal and financial data is protected with 256-bit SSL encryption, making it completely unreadable to unauthorized parties.

Secure Servers

Your data is stored in a controlled environment on internationally certified servers, with multiple layers of security in place to prevent unauthorized access.

Never Sold to Third Parties

99xbet never sells your personal data to third parties. Protecting your privacy is central to how we do business.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

GDPR Compliant

99xbet complies with international data protection laws. Our Privacy Policy is developed to international standards and reviewed on a regular basis.

Immediate Breach Notification

In the event of a security breach, affected users will be notified by email within 72 hours and immediate action will be taken.

Regarding This Privacy Policy: By using the 99xbet website or mobile app, you agree to this Privacy Policy. If you have any questions, feel free to contact us.
01. Introduction & Purpose

99xbet ("we", "us", "the Company") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to all 99xbet services — including the website (99xbet.ws), mobile application, casino, Sports Betting, and other digital services. We believe that transparency is the foundation of a healthy relationship with our users.

For users in Bangladesh, we take particular care to ensure your data is handled in accordance with both local and international data protection standards. Your trust is our most valuable asset.

Please Note: This Privacy Policy is part of our Terms & Conditions must be read together. Both documents combined form the complete agreement between you and us.
02. What Information We Collect

99xbet collects your information in several ways. The table below gives a detailed breakdown of what data is collected and under what circumstances.

Data Type What's Included When It's Collected
Identity Information Name, date of birth, gender, nationality During Registration & KYC Verification
Contact Information Email, mobile number, address During Account Registration
Financial Information Payment methods, transaction history During deposits and withdrawals
Identity Documents NID, Passport, or Driving License During the KYC verification process
Device Information IP Address, Browser, Operating System Automatically collected during site visits
Betting Activity Betting history, win/loss records, preferences While Using the Platform

We only collect information that is necessary to provide our services. Collecting excessive or irrelevant data goes against our Privacy Policy.

03. How We Use Your Information

99xbet uses your information for the purposes listed below. There is a clear reason for each use, and we never use your data for anything unnecessary.

  • Account Management: Your data is used to create, verify, and keep your account secure.
  • Service Delivery: To keep betting, gaming, deposit, and withdrawal processes running smoothly.
  • Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
  • Customer Support: To address your complaints, questions, and support needs.
  • Promotional Communications: To send you bonus offers and updates with your consent (you can opt out at any time).
  • Responsible Betting: To identify problematic betting behavior and provide support to affected users.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Platform Development: To analyze user experience and improve our services.
Marketing Communications: If you no longer wish to receive promotional emails or SMS from us, click the "Unsubscribe" link at the bottom of any email or write to us at support@99xbet.ws.
04. Data Retention & Periods

99xbet retains your data only for as long as necessary. As outlined in our privacy policy, retention periods vary depending on the type of data.

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Financial Transaction Records: Minimum 7 years, as required by financial regulatory authority guidelines.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Betting History: For as long as your account is active, and for 3 years after closure.
  • Cookies & Session Data: At the end of the session or within a maximum of 30 days.
  • Customer Support Records: 2 years from the date of last contact.

Once the retention period expires, data is securely deleted or anonymized. Retaining data beyond the defined period is against our Privacy Policy.

05. Data Sharing & Third Parties

99xbet never sells your personal information. However, in the following limited circumstances, data may be shared with trusted third parties.

  • Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
  • Identity Verification Services: Documents are shared with licensed verification providers to complete the KYC process.
  • Legal Authorities: When required by a court order, a lawful request from law enforcement, or a financial regulatory authority.
  • Anti-Fraud System: Limited data checks against international databases to prevent fraud and money laundering.
Important: All third parties we share data with are contractually bound to uphold our privacy standards. They may not use the information received for any other purpose.
06. Cookies & Tracking Technologies

99xbet uses cookies and similar technologies to enhance your browsing experience. As part of this privacy policy, we want to be transparent about the types of cookies we use.

  • Essential Cookies: Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
  • Functional Cookies: To remember your language preference, login details, and personalize your experience.
  • Analytics Cookies: To collect site usage statistics. No personally identifiable information is included.
  • Security Cookies: Used to detect multiple logins and flag suspicious activity.

You can manage optional cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to stop working properly.

07. Your Data Rights

Under 99xbet's privacy policy, you have a number of important rights over your own data. All of these rights can be exercised free of charge.

01
Right to Access You can request to know what information we hold about you.
02
Right to Rectification You may request corrections to any information we hold about you that is inaccurate or incomplete.
03
Right to Erasure You may request deletion of your data unless we are required by law to retain it.
04
Right to Portability You can request a copy of your data downloaded in a standard, portable format.
05
Right to Restrict Processing You can object to the processing of your data for specific purposes.
06
Right to Withdraw Consent You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, email us at support@99xbet.ws. We will respond to your request within 30 days.

08. Protection of Minors

99xbet strictly prohibits registration by anyone under the age of 18. In line with our privacy policy, we do not knowingly collect personal information from minors.

  • Age is verified at registration, and identity documents may be requested in cases of suspicion.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.
  • Parents or guardians who have concerns about a child's account can reach us at support@99xbet.ws.
To learn more, visit our Responsible Gaming Visit our page for detailed information on how we protect minors.
09. Security Measures

99xbet uses industry-standard security technologies and practices to protect your data. Rigorous data protection measures are at the core of our privacy policy.

  • 256-bit SSL/TLS Encryption: All data transfers are handled through encrypted channels.
  • Two-Factor Authentication (2FA): Two-step verification for account access.
  • Regular Security Audits: Our systems are regularly audited by independent external experts.
  • Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
  • Staff Training: Access to user data is strictly limited, and all staff are trained accordingly.

That said, no transmission over the internet can be guaranteed 100% secure. We strongly encourage you to keep your password confidential and to use a strong one.

10. Contact & Complaints

If you have any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with us. We're always here to help.

  • Email: support@99xbet.ws (fastest way to reach us)
  • Response Time: 3 business days for general requests, 30 days for complex matters.
  • Data Protection Officer: For serious data protection concerns, please contact our DPO directly.
Policy Changes: We may update this privacy policy at any time. For significant changes, advance notice will be sent to your registered email. The date of the latest update will always be shown at the top of the page.

Join a Safe & Trusted Platform

Every piece of information you share with 99xbet is kept secure. Guided by our Privacy Policy, we earn the trust of millions of Bangladeshi users every day. Register now and enjoy a safe betting experience.

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