99xbet Terms & Conditions — Please Read Before Using the Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between 99xbet ("Company", "we", "us") and the user of the platform ("user", "you"). These Terms apply to your use of the 99xbet website (99xbet.ws) and any associated mobile applications.

99xbet is an online betting and gaming platform operating under an international license. We offer Sports Betting, Live Casino, virtual games, and e-sports betting.

• These Terms & Conditions are published in both English and Bengali. In the event of any conflict, the English version shall prevail.
• 99xbet reserves the right to modify, amend, or update these Terms & Conditions at any time.
• A notice will be posted on the website at least 7 days before any changes take effect.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated Terms & Conditions.

To register with 99xbet, the following conditions must be met. All registrants are required to comply with these criteria in accordance with 99xbet's Terms & Conditions.

• Age Restriction: You must be at least 18 years old at the time of registration. Valid proof of identity may be requested for age verification.
• Single Account: Only one account may be registered per household or device.
• Accurate Information: All information provided at the time of registration must be truthful, accurate, and complete.
• Password Security: It is your responsibility to keep your account password confidential. You must not share your login credentials with anyone else.
• Contact Information: A valid email address and mobile number must be provided. Your account will not be activated until both are verified.

After registration, 99xbet may request additional identity verification at any time. Ignoring such a request may result in temporary account suspension.

The following rules must be strictly followed when betting on 99xbet. Violations of these Terms & Conditions may result in bet cancellation or account suspension.

• Bet Acceptance: A bet must be successfully processed by the system to be considered valid. Any incomplete bet resulting from network issues will be treated as void.
• Odds Changes: The odds displayed at the time a bet is placed are final. Any subsequent changes to the odds will not affect already accepted bets.
• Maximum Bet Limit: Maximum bet limits apply per event. 99xbet approval may be required for high-value bets.
• In-Play Betting: Odds change rapidly in live betting. Always confirm the latest odds before placing a bet.
• Bet Cancellation: If an event is cancelled or postponed, 99xbet reserves the right to refund the stake.
• Incorrect Odds: 99xbet reserves the right to void any bets placed at odds that were clearly displayed in error.

Any bets identified as being connected to match fixing or other fraudulent activity will be voided immediately, and action will be taken against the associated account.

The terms and conditions governing financial transactions on 99xbet are detailed below. All transactions are processed through payment gateways currently in use in Bangladesh.

• Deposit Methods: Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
• Minimum Deposit: The minimum deposit amount is ৳500 (five hundred BDT).
• Deposit Processing Time: Your balance will be credited within 5 to 15 minutes of a successful payment.
• Withdrawal Methods: Withdrawals must be made through the same payment method used for the deposit.
• Minimum Withdrawal: The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawal Processing Time: For KYC-verified accounts, processing is typically completed within 12 to 48 hours.

To prevent money laundering, 99xbet monitors all suspicious transactions. If a transaction appears unusual, additional verification may be requested.

99xbet regularly offers a variety of bonuses and promotional offers. Under these Terms & Conditions, each bonus carries its own specific conditions that must be read before claiming.

• Welcome Bonus: A bonus is available to new members on their first deposit. Each person is eligible to receive this bonus once only.
• Wagering Requirements: To withdraw bonus funds, a minimum wagering requirement must be met (typically 10–30x the bonus amount).
• Bonus Validity: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Stacking: Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus Abuse: If bonus abuse is identified, the bonus and any associated winnings will be forfeited.

99xbet is firmly committed to responsible betting. As part of our Terms & Conditions, we want to ensure that betting always remains a form of entertainment.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will be automatically suspended if losses exceed a specified amount.
• Cooling-Off Period: Your account can be temporarily suspended for a period ranging from 24 hours to 6 months, if required.
• Self-Exclusion: You may request permanent account closure at any time.
• Reality Check: A summary of your betting activity will be displayed at regular intervals.

If you feel that betting is causing problems for you or your family, please reach out to our support team. For more information, visit our Responsible Play View page.

99xbet may suspend or permanently close your account for any of the reasons listed below. These Terms & Conditions apply equally to all users.

• Providing false or inaccurate information during registration.
• Operating multiple accounts.
• Misuse of bonuses or promotions.
• Any attempt to manipulate the system or software.
• Attempting to hack or gain unauthorized access to another user's account.
• Failure to cooperate with KYC verification.
• Suspicious financial transactions or money laundering.
• Violation of any applicable laws or regulations.

99xbet places the highest priority on protecting your personal data. Our full data protection policy Privacy Policy page.

• Your information is secured with SSL encryption.
• Your information is never sold or transferred to third parties.
• Your data is used solely for service improvement and legal compliance purposes.
• You have the right to request deletion of your personal data.

99xbet accepts no liability in the circumstances outlined below, and by agreeing to these Terms & Conditions, you acknowledge and accept these limitations.

• If service is disrupted due to technical errors or server outages.
• Bets left incomplete due to internet connectivity issues.
• Transaction delays caused by third-party payment gateways.
• If loss or damage results from the user's own negligence or error.
• Service disruptions caused by force majeure events such as natural disasters, government directives, or similar circumstances.

In the event of any dispute between 99xbet and a user, the process outlined below must be followed. Our goal is to resolve all disputes promptly and fairly.

• First Step: Send a detailed complaint to support@99xbet.ws.
• Response Time: An initial response will be provided within 3 business days.
• Investigation Period: Complex cases may take up to 14 business days to resolve.
• Final Decision: A final written decision will be issued upon completion of the investigation.

If you have any further questions about these Terms & Conditions, please contact our support team directly. We're always here to help.